Changing your account type

Last updated: 13 February 2026

Need to switch from Buyer to Seller, or vice versa? Here's how to change your account type.


Account Type Overview

Referr offers three account types:

Type What You Can Do
Buyer Create lead requests, purchase leads
Seller Submit leads, earn money from sales
Both All buyer and seller features

How to Change Your Account Type

Step 1: Go to Account Settings

  1. Click your profile icon in the top-right
  2. Select Settings
  3. Click Account

Step 2: Find Account Type

Look for:

  • "Account Type" section
  • "I want to use Referr to..." options
  • Radio buttons or dropdown selection

Step 3: Select New Type

Choose from:

  • To buy leads (Buyer only)
  • To sell leads (Seller only)
  • Both (Full access)

Step 4: Save Changes

  1. Click Save or Update
  2. Confirm if prompted
  3. Changes take effect immediately

What Happens When You Switch

Switching to Buyer Only

What you keep:

  • All lead requests
  • All purchased leads
  • Message history
  • Profile information

What changes:

  • Can't submit new leads
  • Lead Sales page hidden
  • Seller earnings remain (can still withdraw)

Your existing data is not deleted.

Switching to Seller Only

What you keep:

  • All lead submissions
  • Earnings and payout history
  • Message history
  • Profile information

What changes:

  • Can't create new lead requests
  • Can't purchase leads
  • Existing lead requests are paused

Your existing data is not deleted.

Switching to Both

Full access to:

  • All buyer features
  • All seller features
  • Previously paused requests can be reactivated

Requirements by Type

Buyer Requirements

  • Valid account (verified email)
  • Payment method (to purchase leads)

No special restrictions.

Seller Requirements

  • Country supported by Stripe
  • Stripe Connect account set up
  • Bank account connected

If you're not in a Stripe-supported country: You cannot become a seller or use "Both" mode.


Special Considerations

Seller Balance

If switching from Seller/Both to Buyer only:

  • Your earned balance remains
  • Can still request payouts from Settings → Billing
  • Switch back to Seller to access Lead Sales page

Paused Lead Requests

If switching from Buyer/Both to Seller only:

  • Active lead requests are paused
  • Sellers can't submit to them
  • Switch back and reactivate to resume

Stripe Connect

If switching from Seller/Both:

  • Stripe account remains connected
  • Earnings and payouts still accessible
  • No need to re-verify when switching back

Common Scenarios

"I'm a Seller but Want to Try Buying"

  1. Go to Settings → Account
  2. Change to Both
  3. Add a payment method
  4. Create your first lead request

"I Was Doing Both, but Want to Focus on Selling"

  1. Go to Settings → Account
  2. Change to Seller
  3. Your lead requests will be paused
  4. Focus on submitting leads

"I Tried Selling, but Want to Just Buy Now"

  1. Go to Settings → Account
  2. Change to Buyer
  3. Your earnings remain (withdraw anytime)
  4. Focus on purchasing leads

Frequently Asked Questions

Can I switch as often as I want?

Yes. There's no limit on how often you can change account types.

Is there a fee to switch?

No. Changing your account type is always free.

Will I lose my data?

No. All your history (leads, purchases, sales, messages) is preserved.

What about pending leads I've submitted?

They remain in the system. Buyers can still purchase them even if you've switched to Buyer only.

What about pending leads in my requests?

They remain pending. If you switch back and reactivate the request, they'll still be there.

Can I have multiple accounts?

No. Please use one account and switch types as needed.


Switching for Teams

If multiple people at your company need different access:

  • Each person should have their own account
  • Each can choose their appropriate type
  • Or consider one "Both" account for full access

Was this article helpful?

Don't take our word for it.

Let ChatGPT, Claude, or Perplexity do the thinking for you. Tap a button and see what your favourite AI says about Referr.

We use cookies

We use cookies to ensure you get the best experience on our website. For more information on how we use cookies, please see our cookie policy.