Privacy Settings

Last updated: 13 February 2026

Control who can see your profile and how they can contact you. Here's how to manage your privacy on Referr.


Accessing Privacy Settings

  1. Click your profile icon in the top-right
  2. Select Settings
  3. Click Privacy (or find within Account)

Privacy Options

Show in Directory

What it controls: Whether your profile appears in public directories or search.

Setting Effect
On Others can find you when browsing
Off Your profile is hidden from discovery

Recommended for:

  • On: Active buyers/sellers wanting visibility
  • Off: Those preferring to find others rather than be found

Allow Direct Contact

What it controls: Whether others can message you directly.

Setting Effect
On Anyone can start a conversation with you
Off Only those you've interacted with can message

Recommended for:

  • On: Open to opportunities and questions
  • Off: Focused only on existing relationships

What's Always Public

Some information is visible regardless of settings:

For Buyers

When you create a lead request, sellers can see:

  • Lead request details (title, description, price)
  • Your public profile (name, bio, photo if set)
  • Your location

For Sellers

When you submit leads, buyers can see:

  • Your public profile
  • Your acceptance rate
  • Your seller history

What's Always Private

Certain information is never shared:

Information Privacy
Email address Only shown to Referr
Phone number Only shown if you share it
Payment details Fully private
Exact login activity Only you can see
Account balance Only you can see

Profile Visibility

Public Profile View

Your public profile shows:

Element Visibility
Profile photo Public
Display name Public
Bio Public
Profession Public
City/Country Public
Account type badge Public
Acceptance rate (sellers) Public

How to See Your Public Profile

  1. Go to SettingsProfile
  2. Click View Public Profile
  3. See exactly what others see

Controlling Lead Request Visibility

Public Lead Requests

By default, lead requests are public:

  • Visible in Explore
  • Searchable
  • Sellers can submit

Pausing vs. Hiding

If you want to reduce visibility:

  • Pause: Temporarily stops submissions, may still be visible
  • Delete: Removes completely

Message Privacy

Who Can Message You

Controlled by "Allow Direct Contact" setting:

Setting Who Can Message
On Anyone on the platform
Off Only those with existing lead/purchase relationship

Blocking Users

If someone is bothering you:

  1. Open the conversation
  2. Click Block User or report option
  3. They can no longer contact you

Data Privacy

What Referr Collects

  • Account information (name, email)
  • Lead request and submission data
  • Messages (for platform functionality)
  • Payment transactions
  • Usage analytics

Your Rights

Depending on your location:

  • Access your data
  • Request data deletion
  • Export your data
  • Correct inaccurate information

How to Exercise Rights

Contact support with your request.


Third-Party Sharing

What We Share

  • Stripe: Payment processing only
  • Analytics: Anonymized usage data
  • Other users: Only what's visible on your public profile

What We Don't Share

  • Email address (never sold)
  • Personal identification
  • Private messages
  • Financial details

See our full Privacy Policy for complete details.


Security Settings

Related to privacy:

Password/Authentication

  • Use strong, unique password
  • Enable two-factor authentication (if available)
  • Review login history

Session Management

  • View active sessions
  • Log out of other devices
  • Revoke access if suspicious

Recommended Privacy Settings

For Most Users

Setting Recommendation
Show in Directory On
Allow Direct Contact On
Profile complete Yes

Maximizes opportunities while maintaining control.

For Privacy-Focused Users

Setting Recommendation
Show in Directory Off
Allow Direct Contact Off
Bio Minimal

Limits exposure, but may reduce opportunities.


Common Questions

Can I hide my acceptance rate?

No, seller acceptance rates are always visible to help buyers make decisions.

Can buyers see my other lead submissions?

No, buyers only see leads submitted to their requests.

Can I be completely anonymous?

You need at least a name for the platform, but you can use minimal information and privacy settings.

What happens when I delete my account?

See Deleting your account for full details.


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