Requesting a Payout

Ready to get your earnings? Here's how to request a payout and transfer money to your bank account.

Prerequisites

Before requesting a payout:

✅ Stripe Connect set up and verified
✅ Available balance of at least £25
✅ Bank account connected in Stripe

How to Request a Payout

Step 1: Go to Billing

Click your profile icon
Select Settings
Click Billing

Step 2: Check Your Balance

Look at your Available Balance—this is what you can withdraw.

Step 3: Request Payout

Click Request Payout or Withdraw
Enter the amount you want to withdraw
- Or click Withdraw All for the full amount
Verify your bank details are correct
Click Confirm

Step 4: Confirmation

You'll see:

Payout request confirmed
Expected arrival date
The amount arriving in your bank

Payout Details

Minimum Payout

The minimum payout is £25.

If your balance is below this:

Keep selling leads until you reach £25
Balance accumulates over time

Maximum Payout

There's no maximum—withdraw any amount from your available balance.

Payout Fee

Sellers pay a 3% payout fee, with a minimum of £3. It is charged per lead sale and is normally deducted at the point of sale, so the balance you see is already net of it — withdrawing costs nothing extra.

Lead sold for	Payout fee	Added to your balance
£20	£3.00 (minimum)	£17.00
£50	£3.00 (minimum)	£47.00
£100	£3.00	£97.00
£500	£15.00	£485.00

Payout Timeline

Processing Stages

Stage	Duration
Request submitted	Instant
Processing	1-2 business days
Bank transfer	1-3 business days
In your account	2-7 business days total

Factors Affecting Speed

Faster payouts:

Weekday requests (Mon-Thu)
Major banks
Verified accounts

Slower payouts:

Weekend requests
International transfers
First-time payouts
Smaller banks

Tracking Your Payout

Check Status

Go to Settings → Billing
Find Payout History
Locate your payout
View current status

Payout Statuses

Status	Meaning
Pending	Request received, not yet processed
Processing	Transfer initiated
Completed	Successfully deposited
Failed	Error occurred (see troubleshooting)

Payout History

Your complete payout history shows:

Date requested
Amount requested
Fee deducted
Net amount
Status
Arrival date (when completed)

Exporting History

For accounting:

Go to Billing → Payout History
Click Export (if available)
Download as CSV

Multiple Payouts

Frequency

You can request payouts:

As often as you like
No limits on frequency
Only one at a time (wait for completion before next)

Strategy

Regular payouts (recommended):

Weekly or monthly
Consistent cash flow
Lower risk

Large payouts:

Accumulate for larger amounts
Fewer transactions
But more at risk

Troubleshooting

Payout Failed

Common causes:

Bank account closed
Incorrect bank details
Bank rejected transfer

Solutions:

Check bank details in Stripe
Verify account is open and active
Update details if needed
Request payout again

"Insufficient Balance"

Your available balance is below the minimum (£25).

Solution: Wait for more leads to be purchased.

Payout Taking Too Long

If more than 7 business days:

Check payout status in Billing
Verify with your bank
Contact support with payout ID

Less Money Received Than Expected

Remember:

3% fee is deducted
Check you're comparing net amount
Verify the transaction in your bank

If still wrong, contact support.

Changing Bank Details

Before Your Next Payout

Go to Settings → Billing
Click Manage Stripe Account
Update bank details in Stripe
New account may need verification

Important Notes

Don't request payout until new account is verified
Old payouts in progress go to old account
Keep old account open until pending payouts complete

Tax Considerations

Keep Records

For tax purposes:

Download payout history regularly
Keep all receipts and confirmations
Track total earnings by tax year

Your Responsibility

Referr doesn't withhold taxes
Report earnings according to your local laws
Consult a tax professional

Frequently Asked Questions

Can I cancel a payout?

No, once submitted payouts cannot be cancelled.

Can I schedule automatic payouts?

Currently, payouts are manual. Contact support if interested in automatic scheduling.

What if my bank details change?

Update in Stripe before your next payout request.

Are there any hidden fees?

No—just the 3% payout fee. No bank fees from our side.

What currency will I receive?

Usually your local currency. Stripe handles conversion if needed.

Need Help?

Payout problems? Contact support immediately.