Improving Your Acceptance Rate

Last updated: 15 January 2026

Improving Your Acceptance Rate

A higher acceptance rate means more earnings and a better reputation. Here's how to get more of your leads purchased.


What's a Good Acceptance Rate?

Rate Level What It Means
80%+ 🌟 Excellent You're a top seller
60-79% 🟢 Good Performing well
40-59% 🟡 Average Room for improvement
Below 40% 🔴 Needs work Significant changes needed

The Fundamentals

Quality Over Quantity

The #1 rule: One excellent lead is worth more than ten mediocre ones.

Quality leads get purchased. Poor leads get rejected and hurt your rate.

Match the Request Exactly

Before submitting, verify:

  • ✅ Lead fits the category precisely
  • ✅ Location matches requirements
  • ✅ Lead meets any stated terms
  • ✅ You'd want this lead if you were the buyer

Fresh Leads Win

Recent leads convert better:

  • Inquiry within the last 24-48 hours: Ideal
  • Within a week: Good
  • Over a week old: Getting stale
  • Months old: Likely rejected

Improvement Strategies

1. Read Lead Requests Thoroughly

Don't skim—read carefully:

Look for:

  • Specific requirements in the description
  • Location restrictions
  • Buyer's ideal customer profile
  • Terms you must agree to
  • FAQs that clarify expectations

Ask yourself:

  • Does my lead genuinely fit this?
  • Would I be happy to receive this lead?

2. Improve Your Lead Sourcing

Where you get leads matters:

Higher quality sources:

  • Direct inquiries to your business
  • Exclusive referral partnerships
  • Your own advertising campaigns
  • Personal network referrals

Lower quality sources:

  • Purchased lead lists
  • Shared databases
  • Old contact lists
  • Unknown origins

3. Verify Before Submitting

Double-check every lead:

Contact verification:

  • Is the email real and typed correctly?
  • Is the phone number valid and complete?
  • Can you reach this person if needed?

Need verification:

  • Does this person actually need this service?
  • When do they need it?
  • Are they in a position to buy?

4. Write Compelling Messages

Your message influences purchase decisions:

Include:

  • How you obtained the lead
  • What specifically they need
  • Timeline or urgency
  • Budget indications (if known)
  • Best time to contact

Example of a great message:

"Homeowner called yesterday looking for a kitchen renovation quote. Budget around £20k, wants to start within 2 months. Already has plans from an architect. Best reached in evenings after 6pm on mobile."

5. Target the Right Lead Requests

Not all lead requests are equal:

Submit to requests with:

  • Clear, detailed descriptions
  • Fair pricing
  • Active buyers (check profile)
  • Requirements you can meet

Be cautious with:

  • Vague descriptions
  • Very low prices
  • New/inactive buyers
  • Overly strict terms

6. Learn from Rejections

Every rejection teaches something:

When rejected:

  1. Read the reason provided
  2. Note any feedback
  3. Identify what went wrong
  4. Adjust your approach

Common rejection reasons and fixes:

Reason Fix
Wrong category Match more precisely
Poor quality Improve verification
Duplicate Submit fresher leads
Insufficient info Gather more details
Out of location Check filters before submitting

Building Relationships

Consistent Quality

Same buyers will purchase repeatedly if:

  • Your leads consistently meet expectations
  • They learn to trust your submissions
  • You understand what they want

Specialization

Focus on categories where you excel:

  • Know the buyer's industry
  • Understand what makes a good lead
  • Develop expertise

Reputation Building

Your public profile shows your acceptance rate:

  • High rate = More trust from buyers
  • Buyers may prioritize sellers with good track records

Common Mistakes to Avoid

❌ Submitting Everything You Have

Problem: Low-quality leads hurt your rate. Solution: Be selective—only submit leads you're confident about.

❌ Ignoring Location Requirements

Problem: Submitting leads outside buyer's area. Solution: Check location filters before every submission.

❌ Recycling Old Leads

Problem: Stale leads rarely convert. Solution: Focus on fresh inquiries.

❌ Copy-Paste Messages

Problem: Generic messages don't help buyers. Solution: Personalize each message with relevant context.

❌ Not Reading Rejections

Problem: Repeating the same mistakes. Solution: Treat each rejection as a learning opportunity.


Tracking Your Improvement

Weekly Review

Every week:

  1. Check your acceptance rate in Lead Sales
  2. Review what was purchased vs. rejected
  3. Note patterns in successful leads
  4. Adjust your strategy

Monthly Analysis

Each month:

  • Calculate your acceptance rate
  • Compare to previous months
  • Identify top-performing categories
  • Set improvement goals

Key Questions

  • Which lead requests buy most of my leads?
  • What do my successful leads have in common?
  • Where are my rejections coming from?
  • What feedback are buyers giving?

Quick Wins

If you need to improve fast:

  1. Be more selective – Submit only your best leads this week
  2. Focus on fresh leads – Nothing older than 48 hours
  3. Read requests carefully – Match requirements exactly
  4. Add context – Write detailed, helpful messages
  5. Verify everything – Double-check before clicking submit

Setting Goals

Short-term (This Month)

  • Increase rate by 5-10%
  • Reduce "wrong category" rejections
  • Improve message quality

Medium-term (Quarter)

  • Reach "Good" tier (60%+)
  • Build relationships with repeat buyers
  • Specialize in 2-3 categories

Long-term (Year)

  • Maintain "Excellent" tier (80%+)
  • Become a trusted seller
  • Consistent earnings growth

Remember

Improving your acceptance rate takes time. Focus on:

  • Consistent quality over quick wins
  • Learning from feedback over ignoring rejections
  • Long-term reputation over short-term volume

Every quality lead you submit builds your success.


Next Steps


Need Help?

Want personalized advice on improving? Contact support.

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