Improving Your Acceptance Rate
Improving Your Acceptance Rate
A higher acceptance rate means more earnings and a better reputation. Here's how to get more of your leads purchased.
What's a Good Acceptance Rate?
| Rate | Level | What It Means |
|---|---|---|
| 80%+ | 🌟 Excellent | You're a top seller |
| 60-79% | 🟢 Good | Performing well |
| 40-59% | 🟡 Average | Room for improvement |
| Below 40% | 🔴 Needs work | Significant changes needed |
The Fundamentals
Quality Over Quantity
The #1 rule: One excellent lead is worth more than ten mediocre ones.
Quality leads get purchased. Poor leads get rejected and hurt your rate.
Match the Request Exactly
Before submitting, verify:
- ✅ Lead fits the category precisely
- ✅ Location matches requirements
- ✅ Lead meets any stated terms
- ✅ You'd want this lead if you were the buyer
Fresh Leads Win
Recent leads convert better:
- Inquiry within the last 24-48 hours: Ideal
- Within a week: Good
- Over a week old: Getting stale
- Months old: Likely rejected
Improvement Strategies
1. Read Lead Requests Thoroughly
Don't skim—read carefully:
Look for:
- Specific requirements in the description
- Location restrictions
- Buyer's ideal customer profile
- Terms you must agree to
- FAQs that clarify expectations
Ask yourself:
- Does my lead genuinely fit this?
- Would I be happy to receive this lead?
2. Improve Your Lead Sourcing
Where you get leads matters:
Higher quality sources:
- Direct inquiries to your business
- Exclusive referral partnerships
- Your own advertising campaigns
- Personal network referrals
Lower quality sources:
- Purchased lead lists
- Shared databases
- Old contact lists
- Unknown origins
3. Verify Before Submitting
Double-check every lead:
Contact verification:
- Is the email real and typed correctly?
- Is the phone number valid and complete?
- Can you reach this person if needed?
Need verification:
- Does this person actually need this service?
- When do they need it?
- Are they in a position to buy?
4. Write Compelling Messages
Your message influences purchase decisions:
Include:
- How you obtained the lead
- What specifically they need
- Timeline or urgency
- Budget indications (if known)
- Best time to contact
Example of a great message:
"Homeowner called yesterday looking for a kitchen renovation quote. Budget around £20k, wants to start within 2 months. Already has plans from an architect. Best reached in evenings after 6pm on mobile."
5. Target the Right Lead Requests
Not all lead requests are equal:
Submit to requests with:
- Clear, detailed descriptions
- Fair pricing
- Active buyers (check profile)
- Requirements you can meet
Be cautious with:
- Vague descriptions
- Very low prices
- New/inactive buyers
- Overly strict terms
6. Learn from Rejections
Every rejection teaches something:
When rejected:
- Read the reason provided
- Note any feedback
- Identify what went wrong
- Adjust your approach
Common rejection reasons and fixes:
| Reason | Fix |
|---|---|
| Wrong category | Match more precisely |
| Poor quality | Improve verification |
| Duplicate | Submit fresher leads |
| Insufficient info | Gather more details |
| Out of location | Check filters before submitting |
Building Relationships
Consistent Quality
Same buyers will purchase repeatedly if:
- Your leads consistently meet expectations
- They learn to trust your submissions
- You understand what they want
Specialization
Focus on categories where you excel:
- Know the buyer's industry
- Understand what makes a good lead
- Develop expertise
Reputation Building
Your public profile shows your acceptance rate:
- High rate = More trust from buyers
- Buyers may prioritize sellers with good track records
Common Mistakes to Avoid
❌ Submitting Everything You Have
Problem: Low-quality leads hurt your rate. Solution: Be selective—only submit leads you're confident about.
❌ Ignoring Location Requirements
Problem: Submitting leads outside buyer's area. Solution: Check location filters before every submission.
❌ Recycling Old Leads
Problem: Stale leads rarely convert. Solution: Focus on fresh inquiries.
❌ Copy-Paste Messages
Problem: Generic messages don't help buyers. Solution: Personalize each message with relevant context.
❌ Not Reading Rejections
Problem: Repeating the same mistakes. Solution: Treat each rejection as a learning opportunity.
Tracking Your Improvement
Weekly Review
Every week:
- Check your acceptance rate in Lead Sales
- Review what was purchased vs. rejected
- Note patterns in successful leads
- Adjust your strategy
Monthly Analysis
Each month:
- Calculate your acceptance rate
- Compare to previous months
- Identify top-performing categories
- Set improvement goals
Key Questions
- Which lead requests buy most of my leads?
- What do my successful leads have in common?
- Where are my rejections coming from?
- What feedback are buyers giving?
Quick Wins
If you need to improve fast:
- Be more selective – Submit only your best leads this week
- Focus on fresh leads – Nothing older than 48 hours
- Read requests carefully – Match requirements exactly
- Add context – Write detailed, helpful messages
- Verify everything – Double-check before clicking submit
Setting Goals
Short-term (This Month)
- Increase rate by 5-10%
- Reduce "wrong category" rejections
- Improve message quality
Medium-term (Quarter)
- Reach "Good" tier (60%+)
- Build relationships with repeat buyers
- Specialize in 2-3 categories
Long-term (Year)
- Maintain "Excellent" tier (80%+)
- Become a trusted seller
- Consistent earnings growth
Remember
Improving your acceptance rate takes time. Focus on:
- Consistent quality over quick wins
- Learning from feedback over ignoring rejections
- Long-term reputation over short-term volume
Every quality lead you submit builds your success.
Next Steps
Need Help?
Want personalized advice on improving? Contact support.