Setting Up Stripe Connect for Payouts

To receive payouts for your sold leads, you'll need to connect a bank account through Stripe. This guide walks you through the setup process.

---

What Is Stripe Connect?

Stripe Connect is a secure payment platform that allows Referr to send your earnings directly to your bank account.

Why Stripe?

• 🔒 Bank-level security
• 🌍 Available in 40+ countries
• ⚡ Fast payouts (2-7 business days)
• ✅ Industry standard for marketplaces

---

Before You Start

Make sure you have:

• ✅ A Seller or Both account type
• ✅ Your bank account details (account number, sort code/routing number)
• ✅ A government-issued ID (passport, driver's license)
• ✅ Your address and personal details
• ✅ Business information (if applicable)

---

Step-by-Step Setup

Step 1: Go to Billing Settings

1. Click your profile icon in the top-right corner
2. Select Settings
3. Click Billing in the sidebar

Step 2: Start Stripe Connect Setup

1. Find the Payout Settings section
2. Click Connect with Stripe or Set Up Payouts
3. You'll be redirected to Stripe's secure onboarding

Step 3: Enter Personal Information

Stripe will ask for:

Information	Why It's Needed
Full legal name	Identity verification
Date of birth	Age verification
Home address	Tax and compliance
Phone number	Account security
Last 4 digits of SSN/NI	Identity verification

Step 4: Add Bank Account

Enter your bank details:

In the UK:

• Sort code (6 digits)
• Account number (8 digits)

In the US:

• Routing number (9 digits)
• Account number

Other countries: Details vary by location.

Tips:

• Use a checking/current account, not savings
• Double-check all numbers
• Use an account in your name (or your business name)

Step 5: Verify Your Identity

Stripe may ask you to:

• Upload a photo of your ID (passport, driver's license)
• Take a selfie for verification
• Answer additional questions

This is a one-time process to ensure security.

Step 6: Complete Setup

1. Review all information
2. Accept Stripe's terms of service
3. Click Submit or Complete
4. You'll be redirected back to Referr

---

After Setup

Once your Stripe Connect account is verified:

• ✅ You can receive payouts for sold leads
• ✅ Your balance will appear in Settings → Billing
• ✅ You can request payouts anytime

Verification time: Usually instant, but may take 1-2 business days if additional review is needed.

---

Stripe Connect Status

Check your status in Settings → Billing:

Status	Meaning
Connected	✅ All set—you can receive payouts
Pending	⏳ Verification in progress
Action Required	⚠️ Stripe needs more information
Not Connected	❌ Setup not started or incomplete

---

Supported Countries

Stripe Connect is available in 40+ countries, including:

Europe:

• United Kingdom
• Ireland
• Germany
• France
• Netherlands
• Spain
• Italy
• And more...

North America:

• United States
• Canada

Asia-Pacific:

• Australia
• New Zealand
• Singapore
• Hong Kong
• Japan

Other:

• Brazil
• Mexico
• UAE
• And more...

View full list on Stripe

---

If Your Country Isn't Supported

If you're in a country not supported by Stripe:

1. You cannot receive payouts directly
2. You can still browse the platform as a Buyer
3. Consider partnering with someone in a supported country
4. Check back—Stripe adds new countries regularly

---

Updating Your Bank Details

Need to change your bank account?

1. Go to Settings → Billing
2. Click Manage Stripe Account or Update Bank Details
3. You'll be redirected to Stripe
4. Make your changes
5. Submit for verification

Note: Changes may require re-verification.

---

Troubleshooting

Verification Failed

Possible causes:

• ID photo is unclear or expired
• Information doesn't match official records
• Address verification issues

Solutions:

• Try a different ID document
• Ensure name matches exactly
• Use a utility bill for address verification

Bank Account Rejected

Possible causes:

• Account is closed
• Wrong account type (some savings accounts not accepted)
• Account not in your name

Solutions:

• Use a different account
• Verify account is active
• Ensure account matches your Stripe profile name

Status Stuck on Pending

What to do:

• Wait 24-48 hours for processing
• Check email for requests from Stripe
• Log into Stripe dashboard directly to check status
• Contact Stripe support if still pending

---

Security Information

Your financial data is protected by:

• 🔐 End-to-end encryption
• 🏦 PCI-DSS Level 1 compliance
• 🔒 Separate secure Stripe servers
• ✅ Referr never sees your full bank details

---

Frequently Asked Questions

Is there a fee to set up Stripe?

No. Setting up Stripe Connect is free. Sellers pay only the 3% payout fee (minimum £3), charged per lead sale.

Can I use a business bank account?

Yes! You can connect either a personal or business account. Business accounts require additional business verification.

What if I have multiple bank accounts?

You can only have one payout account at a time. You can change it anytime through Stripe.

How long do payouts take?

Typically 2-7 business days after you request a payout, depending on your country and bank.

---

Next Steps

• Finding lead requests to submit to
• Submitting your first lead

---

Need Help?

Having trouble with Stripe setup? Contact support.